- The Writer – B.J. Novak
- Director – Jeffrey Blitz
- A brief synopsis – Michael is forced to endure 6 hours of counseling with Toby. Pam realizes she sucks at sales. Dwight decides the branch is going to boycott the Steamtown Mall, but Jim convinces him to go in incognito Pretty Woman style.
- The best line – Dwight: Apparently there is a famous Hollywood movie from the 1980’s, Beautiful Girl…
Andy: Pretty Woman.
Dwight: Apparently, it’s one of the best revenge stories of all times, in which this sex worker, who is the antagonist… That can’t be right. Andy? How does it…?
Jim: No, no. I want to hear you tell it.
Dwight: Ok, Um… The sex worker is denied service at a fancy store because she does not look wealthy. She later returns dressed in all the “trappings” of extravagant wealth, but instead of going…
Andy: Julia Roberts goes into the store, and she’s like,” I was in here yesterday and you wouldn’t help me.” And the shop girl goes, “ok”. And Julia Roberts goes,” You girls work on commission, right?” And the girl is like,”Yeah”, and Julia Roberts goes…
Kelly: “Big mistake! Huge!”
Andy: I was telling that… I was telling that.
- The best moment – Dwight opening the door to his “daycare” to Mose, in the dark, with a baby bjorn on holding a baby doll.
- The best storyline – I am going with Pam creating her own new job out of thin air.
- Notable guest appearance – Always Mose.
- Would Michael have been reprimanded? – Can you be reprimanded for doing your reprimand wrong? In that case, maybe they should get Toby, too.
- Grade – B-
A decent episode, and not much more. Limiting Michael to one of three story lines is good, but the responses given to Toby seem lackluster. Dwight’s boycott is pretty good, though not great. Giving Pam initiative to be something besides sales and railroading through Gabe are the best parts of the show.